Senior Statistical Analyst (Guest Surveys & Insight)

Carnival UK (P&O Cruises & Cunard)

Southampton, United Kingdom

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Carnival UK has big plans for the future! Already the market leader, CUK (which operates the P&O Cruises and Cunard Brands) will grow 50% by 2022 as we add new ships to the fleet and further transform the industry by making cruising a mainstream holiday in the UK.

This is an exciting opportunity to help deliver even better holidays for guests of our leading travel brands, from within our growing Data & Strategy team.

This is a key role within our business, as it directly contributes to the higher business strategy and the commercial solutions, by optimising the value derived from data and ensuring we create unforgettable holiday happiness for our guests.

If you think you can lead the use of advanced statistical analysis, survey expertise and data science to understand, develop and visualise guest feedback for a market leading holiday company then read on…

**Open to applicants with flexible and part time working requirements.

The Role

With a range of analysis tools at your fingertips, you will have the confidence to initiate, recommend and implement the approaches that will provide the richest insight and most efficient use of Guest data.

You’ll be working in a growing team of in-house insight professionals generating insight from some of the richest customer data available, provided by engaged holidaymakers keen to share their experiences with an unrivalled ability to get a holistic view of each individual through their purchase and behavioural data.

Alongside strong analytic skills, a key role of the Guest Insight Team is to highlight opportunities and threats in a way that is easily digestible to the business, therefore experience of creating engaging presentations and reports to summarise key findings is essential.

About You

As Senior Statistical Analyst, you'll have a passion for unearthing hidden insight in customer survey data through strong analytic skills and applying advanced statistical analysis. You will have strong technical skills with an ability to transform data in to easily understood and actionable insights to a variety of stakeholders.

You will have a passion for understanding people and a curiosity for the holidays we offer and experience of our Guests.

With an ability to work in a fast paced environment, you’ll be keen to apply your analytic skills, attention to detail and initiative.


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