Senior Behavioural Insights Adviser

Competition & Markets Authority

Belfast, Cardiff, Edinburgh, London, Manchester

Application Deadline
£55,133 - £62,417

Location: Belfast, Cardiff, Edinburgh, London, Manchester

Salary: £55,133 - £62,417 pa

Hours: Full time / Part time / Flexible

Contract: Permanent

This is an exciting opportunity to use your expertise of developing behavioural insights and conducting behavioural research to help the Competition and Markets Authority (CMA) Behavioural Hub develop a better understanding of consumer issues and behaviour in the UK.

The CMA is the UK’s world-leading competition authority. Our purpose is to make sure competition works in consumers’ favour, and businesses treat their customers fairly. The Behavioural Hub supports the CMA’s mission to make markets work in the interests of consumers, businesses and the economy. The Hub work on studies and enforcement cases in close cooperation with economists, lawyers and other professionals, providing behavioural insights input and analysis, and deliver cutting-edge research into business practices and consumer behaviour. Our analyses have played an important role in several CMA projects, such as the CMA’s recent market study into mobile ecosystems.

As Senior Behavioural Insights Adviser, you will have a unique opportunity to be involved in cutting edge applied behavioural projects to address competition and consumer issues across UK markets.

You will be responsible for leading behavioural insights input on specific projects and cases, where you will work closely with competition and consumer experts as well as economists, lawyers and other professionals. These projects frequently include the analysis of consumer and firm behaviour and issues based on empirical evidence and behavioural literature, as well as advising on potential solutions and how to test them.

You will also lead on and contribute to cross cutting evidence / insight projects and publications on key behavioural themes in the CMA, as well as lead, support and co-design behavioural research which provides evidence for CMA enforcement action and market studies, in turn, resulting in meaningful change for consumers and competition.

You will need a postgraduate degree with behavioural science (e.g. psychology, behavioural economics) content – or the equivalent gained through relevant work experience. Significant experience of developing behavioural insights to address policy, regulatory (e.g. competition and consumer) and/or corporate issues is also essential.

You will also need experience of conducting and using behavioural research to address problems, including, for example: online experiments, lab experiments, field trials, natural experiments, behavioural design, qualitative and quantitative methods.

In return the CMA is a hugely diverse, rewarding and stimulating place to work – an opportunity to work for the public good and to stretch and develop yourself in doing so. We offer generous benefits, including an excellent pension scheme, at least 25 days leave (increasing to 30 over five years), and generous maternity/paternity leave provision. You can also take advantage of interest-free season ticket loans, a cycle to work scheme, our employee assistance programme and flexible working options.

To find out more about this opportunity and about working for the CMA, please click on the APPLY button.

Closing date for applications: 5th June 2023.

The CMA, like many other organisations, operate a hybrid working model with a mix of office and home working. We believe this supports us to deliver our best work while allowing the flexibility to maintain balanced and healthy lives. Our staff work at least 50% of their time from their office location.

The CMA are an accredited Disability Confident Employer, and we are an equal opportunities employer, welcoming suitably qualified applicants from all backgrounds.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

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